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Consumer rights and responsibilities in Dubai

Information

Last modified
4 years ago on Tuesday, November 4, 2014
Description
Understand product warrantees, guarantees, origin, storage, expiry and the method of use prior to making a purchase. Request a receipt from the seller and ensure that the details on the receipt are correct. Receipts should be kept for your records. For products with an extended lifespan, ensure that you understand the details of the after-sales services and warranties.

[HEADER]Department of Economic Development (DED)[/HEADER]
The Department of Economic Development (DED) is the government body entrusted to set and drive the economic agenda of the emirate of Dubai, UAE. The DED supports the structural transformation of Dubai into a diversified, innovative service-based economy that aims to improve the business environment and accelerate productivity growth.

[HEADER]Contact DED[/HEADER]
Phone: +971 4 4455555
Fax: +971 4 4455991
Twitter: @DubaiFDI or @Dubai_DED

Website: [URL]http://www.dubaided.gov.ae[/URL]
Location map: [URL]http://www.dubaided.gov.ae/en/OurLocation/Pages/default.aspx[/URL]
Contact: [URL]http://www.dubaided.gov.ae/en/OurLocation/Pages/Contact-Details.aspx[/URL]

[HEADER]Areas where CCCP can help you?[/HEADER]
The most common queries that CCCP receives from the public are about everyday experiences relating to purchasing goods and services.

Providing information and advice to consumers and retailers/sellers on their rights and responsibilities, helping consumers resolve disputes with retailers/sellers, investigating complaints about unfair trading practices and regulating business activities.

DED cannot assist consumers if the product or service has been bought from unlicensed retailers/sellers, e.g. street vendors.

For information and advice on any consumer protection issue:
Contact us on Ahlan Dubai +971 600 545555
Send email to consumerrights@dubaided.gov.ae
Fax us on +971 4 202 0707

Source: [URL]http://consumerrights.ae[/URL]

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