Whenever you browse www.netgear.com from your device and you can also download New Firmware for Netgear. If you want to Upgrade the Netgear router from Netgear server, just type routerlogin.net and further go to Advanced. For Netgear Support make sure you do have the internet on your device. Netgear provides you the best Networking experience as compared to other routers. 192.168.1.1 is a default IP Address for your Netgear WiFi Router.